TERMS AND CONDITIONS
Image Policies
By clicking "ADD TO CART", you agree to the image design that will be printed on your order. www.shopTheFace.com is not responsible for the quality of the image you uploaded to the platform.
We recommend you follow the instructions below:
- White background
- front and near face
- sharp image
- High resolution image
- Natural light
Return Policy
www.shopTheFace.com does not make refunds of money derived from errors on the part of the client. We are proud of the quality of our products, which is why they all go through rigorous quality control before being shipped.
However, if a defective product passes our quality control, or is damaged during shipping, we take responsibility and offer a new product (except in those cases where the print did not turn out correctly due to a low print file). quality). To request this, it is necessary to send an email within the first five business days of receiving your order with the subject title "Return # your order number ", along with your contact information and an image showing the complete damage.